# Technical Help

**URL:** https://community.baserow.io/c/technical-help/8.md

[Latest](https://community.baserow.io/latest.md) · [Categories](https://community.baserow.io/categories.md) · [Tags](https://community.baserow.io/tags.md)

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## [\*READ ME FIRST\* Technical Help FAQs](https://community.baserow.io/t/read-me-first-technical-help-faqs/17)

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**Author:** [@bram](https://community.baserow.io/u/bram)\
**Replies:** 1\
**Last updated:** [April 12, 2023, 8:34am UTC](https://community.baserow.io/t/read-me-first-technical-help-faqs/17 "2023-04-12T08:34:09Z")

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Have discovered a bug or have questions about self-hosting, API, or other code-specific issues? Please follow the steps below. Need help self-hosting Baserow? Check out our installation guides Also see the configuring …

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## [Users unable to log on applications](https://community.baserow.io/t/users-unable-to-log-on-applications/13106)

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**Author:** [@Edouard](https://community.baserow.io/u/Edouard)\
**Replies:** 3\
**Last updated:** [October 23, 2026, 8:42am UTC](https://community.baserow.io/t/users-unable-to-log-on-applications/13106 "2026-10-23T08:42:52Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Hello, our users cannot access our applications since yesterday, they get the following messag…

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## [Bug UI: Row Identifier column truncates 4+ digit values, making them unreadable](https://community.baserow.io/t/bug-ui-row-identifier-column-truncates-4-digit-values-making-them-unreadable/13018)

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**Author:** [@khalil.io](https://community.baserow.io/u/khalil.io)\
**Replies:** 4\
**Last updated:** [October 22, 2026, 4:58pm UTC](https://community.baserow.io/t/bug-ui-row-identifier-column-truncates-4-digit-values-making-them-unreadable/13018 "2026-10-22T16:58:41Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? In the Grid view of a table, the Row Identifier column truncates values of 4 or more digits, m…

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## [Users page in Application settings is blank](https://community.baserow.io/t/users-page-in-application-settings-is-blank/13092)

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**Author:** [@tleadf](https://community.baserow.io/u/tleadf)\
**Replies:** 4\
**Last updated:** [October 21, 2026, 3:59pm UTC](https://community.baserow.io/t/users-page-in-application-settings-is-blank/13092 "2026-10-21T15:59:55Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? In Application Builder: click the three little dots next to the app’s name. Select Settings. S…

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## [Phone Field Formatting and Validation](https://community.baserow.io/t/phone-field-formatting-and-validation/12717)

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**Author:** [@KG5000](https://community.baserow.io/u/KG5000)\
**Replies:** 6\
**Last updated:** [October 16, 2026, 1:04pm UTC](https://community.baserow.io/t/phone-field-formatting-and-validation/12717 "2026-10-16T13:04:31Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? Self-hosted If you are self-hosting, what version of Baserow are you running? version 2.3.3 If you are self-hosting, which installation method do yo…

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## [Application Builder forms send empty form\_data on submit (SaaS, frontend 2.4.0)](https://community.baserow.io/t/application-builder-forms-send-empty-form-data-on-submit-saas-frontend-2-4-0/13059)

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**Author:** [@steven.t.lane](https://community.baserow.io/u/steven.t.lane)\
**Replies:** 7\
**Last updated:** [October 14, 2026, 9:22am UTC](https://community.baserow.io/t/application-builder-forms-send-empty-form-data-on-submit-saas-frontend-2-4-0/13059 "2026-10-14T09:22:13Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Subject: Application Builder forms send empty form\_data on submit (SaaS, frontend 2.4.0) Hi B…

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## [Cloudflare Error 1010 blocking Python urllib requests to Baserow Cloud API — recommended solution?](https://community.baserow.io/t/cloudflare-error-1010-blocking-python-urllib-requests-to-baserow-cloud-api-recommended-solution/13052)

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**Author:** [@ahactivites](https://community.baserow.io/u/ahactivites)\
**Replies:** 1\
**Last updated:** [October 13, 2026, 12:40pm UTC](https://community.baserow.io/t/cloudflare-error-1010-blocking-python-urllib-requests-to-baserow-cloud-api-recommended-solution/13052 "2026-10-13T12:40:19Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Hi ! I’m developing a Baserow Cloud app with fictional test data. I recently created a test t…

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## [Webhook not called when filling a form](https://community.baserow.io/t/webhook-not-called-when-filling-a-form/12607)

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**Author:** [@Fred27](https://community.baserow.io/u/Fred27)\
**Replies:** 2\
**Last updated:** [October 8, 2026, 8:06am UTC](https://community.baserow.io/t/webhook-not-called-when-filling-a-form/12607 "2026-10-08T08:06:10Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? Self-hosted If you are self-hosting, what version of Baserow are you running? 2.2.0 If you are self-hosting, which installation method do you use to…

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## [Internal error 500](https://community.baserow.io/t/internal-error-500/12998)

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**Author:** [@Edouard](https://community.baserow.io/u/Edouard)\
**Replies:** 6\
**Last updated:** [October 6, 2026, 7:59am UTC](https://community.baserow.io/t/internal-error-500/12998 "2026-10-06T07:59:15Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Getting unknown error on our baserow workspace. Database 155727 Table 392048 Field 2979821 …

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## [Official Project Management template – User Source authentication error on fresh installation](https://community.baserow.io/t/official-project-management-template-user-source-authentication-error-on-fresh-installation/13008)

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**Author:** [@aurelie.s](https://community.baserow.io/u/aurelie.s)\
**Replies:** 2\
**Last updated:** [October 2, 2026, 11:24am UTC](https://community.baserow.io/t/official-project-management-template-user-source-authentication-error-on-fresh-installation/13008 "2026-10-02T11:24:40Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Hello, I am experiencing a reproducible issue with the official Project Management / Work Man…

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## [Import from Cloud fails on self-hosted 2.3.3 (Builder app)](https://community.baserow.io/t/import-from-cloud-fails-on-self-hosted-2-3-3-builder-app/12862)

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**Author:** [@tonyf](https://community.baserow.io/u/tonyf)\
**Replies:** 7\
**Last updated:** [October 2, 2026, 7:09am UTC](https://community.baserow.io/t/import-from-cloud-fails-on-self-hosted-2-3-3-builder-app/12862 "2026-10-02T07:09:47Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? Self-hosted If you are self-hosting, what version of Baserow are you running? 2.3.3 What are the exact steps to reproduce this issue? Hi, Ran into …

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## [When you try convert a field/column from a Single Line text field to Single Select field, fields go missing](https://community.baserow.io/t/when-you-try-convert-a-field-column-from-a-single-line-text-field-to-single-select-field-fields-go-missing/12429)

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**Author:** [@markusername](https://community.baserow.io/u/markusername)\
**Replies:** 11\
**Last updated:** [September 30, 2026, 1:03pm UTC](https://community.baserow.io/t/when-you-try-convert-a-field-column-from-a-single-line-text-field-to-single-select-field-fields-go-missing/12429 "2026-09-30T13:03:18Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Import an excel sheet to use as a new table in Baserow Select header of a column and click ‘E…

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## [Send all files from a file field via email (attachments or all URLs) on new form submission](https://community.baserow.io/t/send-all-files-from-a-file-field-via-email-attachments-or-all-urls-on-new-form-submission/12951)

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**Author:** [@deadrabbit87](https://community.baserow.io/u/deadrabbit87)\
**Replies:** 3\
**Last updated:** [September 30, 2026, 10:42am UTC](https://community.baserow.io/t/send-all-files-from-a-file-field-via-email-attachments-or-all-urls-on-new-form-submission/12951 "2026-09-30T10:42:48Z")

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:robot: Kuma (Baserow’s AI assistant): often the fastest way to get help. Try asking Kuma before posting here. Available to all SaaS users, and to self-hosted users with a connected AI model. on Are you using our SaaS p…

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## [Preview isn't working](https://community.baserow.io/t/preview-isnt-working/12959)

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**Author:** [@poppyvictory](https://community.baserow.io/u/poppyvictory)\
**Replies:** 1\
**Last updated:** [September 23, 2026, 5:31pm UTC](https://community.baserow.io/t/preview-isnt-working/12959 "2026-09-23T17:31:59Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? In Builder, select View as → User (with ADMIN role) → Preview page, opens a new window then su…

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## [Baserow Cloud: conditional atomic updates across tables and idempotent retries](https://community.baserow.io/t/baserow-cloud-conditional-atomic-updates-across-tables-and-idempotent-retries/12952)

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**Author:** [@Andrei](https://community.baserow.io/u/Andrei)\
**Replies:** 0\
**Last updated:** [September 21, 2026, 4:51pm UTC](https://community.baserow.io/t/baserow-cloud-conditional-atomic-updates-across-tables-and-idempotent-retries/12952 "2026-09-21T16:51:24Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Hello Baserow team, We are building an inventory workflow on Baserow Cloud and need to confir…

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## [Public domain name is not work](https://community.baserow.io/t/public-domain-name-is-not-work/12902)

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**Author:** [@linan](https://community.baserow.io/u/linan)\
**Replies:** 5\
**Last updated:** [September 16, 2026, 5:24pm UTC](https://community.baserow.io/t/public-domain-name-is-not-work/12902 "2026-09-16T17:24:51Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? Self-hosted If you are self-hosting, what version of Baserow are you running? subdomain of baserow.site not work What are the exact steps to reprodu…

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## [Published app login does not work, but Preview works](https://community.baserow.io/t/published-app-login-does-not-work-but-preview-works/12926)

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**Author:** [@MariaPOTTERY](https://community.baserow.io/u/MariaPOTTERY)\
**Replies:** 2\
**Last updated:** [September 15, 2026, 6:07pm UTC](https://community.baserow.io/t/published-app-login-does-not-work-but-preview-works/12926 "2026-09-15T18:07:29Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Hi Baserow team, The published application is now loading, but authentication does not work o…

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## [Published baserow.site application returns ERR\_TIMED\_OUT TOO](https://community.baserow.io/t/published-baserow-site-application-returns-err-timed-out-too/12905)

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**Author:** [@MariaPOTTERY](https://community.baserow.io/u/MariaPOTTERY)\
**Replies:** 2\
**Last updated:** [September 15, 2026, 8:18am UTC](https://community.baserow.io/t/published-baserow-site-application-returns-err-timed-out-too/12905 "2026-09-15T08:18:43Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Hi, I’m having an issue with a Baserow Application Builder app published to Baserow-hosted su…

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## [INVITE email to potential new users is not working](https://community.baserow.io/t/invite-email-to-potential-new-users-is-not-working/12891)

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**Author:** [@mikemitch](https://community.baserow.io/u/mikemitch)\
**Replies:** 2\
**Last updated:** [September 11, 2026, 1:01pm UTC](https://community.baserow.io/t/invite-email-to-potential-new-users-is-not-working/12891 "2026-09-11T13:01:16Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? Self-hosted If you are self-hosting, what version of Baserow are you running? 2.3.1 What are the exact steps to reproduce this issue? tried to send …

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## [Published site won't load ](https://community.baserow.io/t/published-site-wont-load/12887)

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**Author:** [@triggered](https://community.baserow.io/u/triggered)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 7:01pm UTC](https://community.baserow.io/t/published-site-wont-load/12887 "2026-09-10T19:01:51Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? I created multiple databases and applications on Baserow. I published the site, and the url (h…

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## [Sort order with accent marked characters](https://community.baserow.io/t/sort-order-with-accent-marked-characters/12863)

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**Author:** [@Edouard](https://community.baserow.io/u/Edouard)\
**Replies:** 1\
**Last updated:** [September 7, 2026, 11:33am UTC](https://community.baserow.io/t/sort-order-with-accent-marked-characters/12863 "2026-09-07T11:33:00Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Good morning, on the application builder, when sorting text columns, accented characters end u…

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## [Where can I report a malicious or phishing link hosted on baserow.io?](https://community.baserow.io/t/where-can-i-report-a-malicious-or-phishing-link-hosted-on-baserow-io/12846)

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**Author:** [@dan](https://community.baserow.io/u/dan)\
**Replies:** 1\
**Last updated:** [August 28, 2026, 10:37am UTC](https://community.baserow.io/t/where-can-i-report-a-malicious-or-phishing-link-hosted-on-baserow-io/12846 "2026-08-28T10:37:09Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? The form contains a link to Work-From-Home Application Form | Baserow

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## [MCP server: tool errors return isError false](https://community.baserow.io/t/mcp-server-tool-errors-return-iserror-false/12805)

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**Author:** [@Gatrio](https://community.baserow.io/u/Gatrio)\
**Replies:** 2\
**Last updated:** [August 27, 2026, 8:11am UTC](https://community.baserow.io/t/mcp-server-tool-errors-return-iserror-false/12805 "2026-08-27T08:11:00Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? Self-hosted If you are self-hosting, what version of Baserow are you running? 2.3.3 If you are self-hosting, which installation method do you use to…

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## [Automated email report bugs and don't send](https://community.baserow.io/t/automated-email-report-bugs-and-dont-send/12774)

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**Author:** [@AvaD](https://community.baserow.io/u/AvaD)\
**Replies:** 2\
**Last updated:** [August 27, 2026, 6:56am UTC](https://community.baserow.io/t/automated-email-report-bugs-and-dont-send/12774 "2026-08-27T06:56:43Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? Self-hosted If you are self-hosting, what version of Baserow are you running? 2.3.3 If you are self-hosting, which installation method do you use to…

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## [How to Automatically Calculate Monthly Payment Totals?](https://community.baserow.io/t/how-to-automatically-calculate-monthly-payment-totals/12426)

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**Author:** [@Bola](https://community.baserow.io/u/Bola)\
**Replies:** 3\
**Last updated:** [August 26, 2026, 12:12pm UTC](https://community.baserow.io/t/how-to-automatically-calculate-monthly-payment-totals/12426 "2026-08-26T12:12:02Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Hi, I have a table with the following columns: Date (DD-MM-YYYY) Month (MM-YYYY) Payment (€…

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## [Bug 1 — Switching a field from Basic mode to Expert mode silently corrupts formulas containing function syntax, with no error shown](https://community.baserow.io/t/bug-1-switching-a-field-from-basic-mode-to-expert-mode-silently-corrupts-formulas-containing-function-syntax-with-no-error-shown/12832)

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**Author:** [@Nedrob](https://community.baserow.io/u/Nedrob)\
**Replies:** 1\
**Last updated:** [August 26, 2026, 11:47am UTC](https://community.baserow.io/t/bug-1-switching-a-field-from-basic-mode-to-expert-mode-silently-corrupts-formulas-containing-function-syntax-with-no-error-shown/12832 "2026-08-26T11:47:15Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Repro: in a Basic-mode field (e.g. a Row ID field), type a formula using function syntax, e.g.…

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## [Router node runs both branches — get\_next\_nodes doesn't appear to filter on the dispatched output\_uid](https://community.baserow.io/t/router-node-runs-both-branches-get-next-nodes-doesnt-appear-to-filter-on-the-dispatched-output-uid/12827)

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**Author:** [@Nedrob](https://community.baserow.io/u/Nedrob)\
**Replies:** 1\
**Last updated:** [August 26, 2026, 10:47am UTC](https://community.baserow.io/t/router-node-runs-both-branches-get-next-nodes-doesnt-appear-to-filter-on-the-dispatched-output-uid/12827 "2026-08-26T10:47:32Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Workspace / Location: • Database: “Connected Systems Platform” (id 530172) • Automation app:…

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## [Application Builder publish\_domain job fails repeatedly](https://community.baserow.io/t/application-builder-publish-domain-job-fails-repeatedly/12818)

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**Author:** [@automatiika](https://community.baserow.io/u/automatiika)\
**Replies:** 1\
**Last updated:** [August 26, 2026, 7:11am UTC](https://community.baserow.io/t/application-builder-publish-domain-job-fails-repeatedly/12818 "2026-08-26T07:11:24Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Hello, I am using Baserow Cloud and I am trying to publish an Application Builder application…

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## [Typing directly into an empty Expert-mode formula field injects stray extra tokens.](https://community.baserow.io/t/typing-directly-into-an-empty-expert-mode-formula-field-injects-stray-extra-tokens/12833)

<div class="topic-metadata">

**Author:** [@Nedrob](https://community.baserow.io/u/Nedrob)\
**Replies:** 0\
**Last updated:** [August 25, 2026, 9:28pm UTC](https://community.baserow.io/t/typing-directly-into-an-empty-expert-mode-formula-field-injects-stray-extra-tokens/12833 "2026-08-25T21:28:15Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? Repro: click into an empty Expert-mode field and type a function call, e.g. concat(‘test-’,. R…

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## [Syncing issues to API](https://community.baserow.io/t/syncing-issues-to-api/12757)

<div class="topic-metadata">

**Author:** [@Rickus3126](https://community.baserow.io/u/Rickus3126)\
**Replies:** 15\
**Last updated:** [August 25, 2026, 4:26pm UTC](https://community.baserow.io/t/syncing-issues-to-api/12757 "2026-08-25T16:26:41Z")

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Are you using our SaaS platform (Baserow.io) or self-hosting Baserow? SaaS What are the exact steps to reproduce this issue? i am experiencing syncing / connection to API issues when entering data. I can create a new ro…

[Next page](https://community.baserow.io/c/technical-help/8.md?page=1)
