# I’m not receiving the “forgot password” email - Olvidé contraseña
**URL:** https://community.baserow.io/t/i-m-not-receiving-the-forgot-password-email-olvide-contrasena/12146
**Category:** Feedback
**Created:** [March 8, 2026, 12:07pm UTC](https://community.baserow.io/t/i-m-not-receiving-the-forgot-password-email-olvide-contrasena/12146 "2026-03-08T12:07:35Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Gon](https://community.baserow.io/u/Gon)
#### Post date: [March 8, 2026, 12:07pm UTC](https://community.baserow.io/t/i-m-not-receiving-the-forgot-password-email-olvide-contrasena/12146/1 "2026-03-08T12:07:35Z")
Hi,
Help. I’m not receiving the “forgot password” email. I have a database created through my own hosting… but when I log in, it doesn’t accept my password, and when I click “forgot password,” it says it was sent to me by email, but nothing. What could be the problem?
Thanks!
Hola,
Ayuda. No me llega el correo de olvidé contraseña. Tengo base de datos creada a traves de mi propio host…pero al logearme no me toma la contraseña y al poner olvidé contraseña, dice que me lo enviaron por mail pero nada. Que puede ser?
Gracias!
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### Author:  [@olgatrykush](https://community.baserow.io/u/olgatrykush)
#### Post date: [March 11, 2026, 4:38pm UTC](https://community.baserow.io/t/i-m-not-receiving-the-forgot-password-email-olvide-contrasena/12146/2 "2026-03-11T16:38:48Z")
Hello @Gon, did you check your spam/junk folder?
If you’re self-hosting, please check this section of the docs:
> **[Baserow password management guide for users](https://baserow.io/user-docs/password-management#local-docker-instances-without-email)**
>
> Change and reset your Baserow password. Learn password requirements, how to update your password, and recover forgotten passwords securely.