# Network error ? Page isn't loading

**URL:** <https://community.baserow.io/t/network-error-page-isnt-loading/8945>\
**Category:** Technical Help\
**Tags:** baserow\
**Created:** [December 23, 2024, 2:30pm UTC](https://community.baserow.io/t/network-error-page-isnt-loading/8945 "2024-12-23T14:30:27Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jpca999](https://community.baserow.io/letter_avatar_proxy/v4/letter/j/dbc845/32.png) [@jpca999](https://community.baserow.io/u/jpca999)\
**Post date:** [December 23, 2024, 2:30pm UTC](https://community.baserow.io/t/network-error-page-isnt-loading/8945/1 "2024-12-23T14:30:27Z")

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how do i figure whats wrong ?

 ![image](https://community.baserow.io/uploads/default/original/2X/2/221b37edfb15bfbf1ab979c20e55f8807f09b985.jpeg)

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**Author:** ![picklepete](https://community.baserow.io/user_avatar/community.baserow.io/picklepete/32/5332_2.png) [@picklepete](https://community.baserow.io/u/picklepete)\
**Post date:** [December 23, 2024, 4:02pm UTC](https://community.baserow.io/t/network-error-page-isnt-loading/8945/2 "2024-12-23T16:02:52Z")

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Hi @jpca999,

Could you provide more information for us to debug this issue? Are your containers running properly? Do you have any log entries you can share?

Cheers,  
Peter Evans

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**Author:** ![jpca999](https://community.baserow.io/letter_avatar_proxy/v4/letter/j/dbc845/32.png) [@jpca999](https://community.baserow.io/u/jpca999)\
**Post date:** [December 23, 2024, 4:45pm UTC](https://community.baserow.io/t/network-error-page-isnt-loading/8945/3 "2024-12-23T16:45:03Z")

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thank you for hwlping me out @picklepete

i do see the cpu graph going up when im not even doing / making any new requests:  
 ![image](https://community.baserow.io/uploads/default/original/2X/3/36f3b8b9444bd0196d240ff12629031b0422489b.png)

 ![image](https://community.baserow.io/uploads/default/original/2X/7/7fdde77c28f36444d7679929940d387f91411a95.png)

2024-12-23 11:36:40 [2024-12-23 16:36:40,296: INFO/MainProcess] Scheduler: Sending due task baserow.core.import\_export.tasks.delete\_marked\_import\_export\_resources() (baserow.core.import\_export.tasks.delete\_marked\_import\_export\_resources)  
2024-12-23 11:36:40 [2024-12-23 16:36:40,297: INFO/MainProcess] Scheduler: Sending due task baserow.core.import\_export.tasks.mark\_import\_export\_resources\_for\_deletion() (baserow.core.import\_export.tasks.mark\_import\_export\_resources\_for\_deletion)  
2024-12-23 11:36:40 [2024-12-23 16:36:40,298: INFO/MainProcess] Scheduler: Sending due task baserow.core.jobs.tasks.clean\_up\_jobs() (baserow.core.jobs.tasks.clean\_up\_jobs)  
2024-12-23 11:36:40 [2024-12-23 16:36:40,299: INFO/MainProcess] Scheduler: Sending due task baserow.core.trash.tasks.mark\_old\_trash\_for\_permanent\_deletion() (baserow.core.trash.tasks.mark\_old\_trash\_for\_permanent\_deletion)  
2024-12-23 11:36:40 [2024-12-23 16:36:40,299: INFO/MainProcess] Scheduler: Sending due task baserow.core.trash.tasks.permanently\_delete\_marked\_trash() (baserow.core.trash.tasks.permanently\_delete\_marked\_trash)  
2024-12-23 11:37:00 [2024-12-23 16:37:00,041: INFO/MainProcess] Scheduler: Sending due task baserow.core.notifications.tasks.beat\_send\_instant\_notifications\_summary\_by\_email() (baserow.core.notifications.tasks.beat\_send\_instant\_notifications\_summary\_by\_email)  
2024-12-23 11:38:00 [2024-12-23 16:38:00,044: INFO/MainProcess] Scheduler: Sending due task baserow.core.notifications.tasks.beat\_send\_instant\_notifications\_summary\_by\_email() (baserow.core.notifications.tasks.beat\_send\_instant\_notifications\_summary\_by\_email)  
2024-12-23 11:39:00 [2024-12-23 16:39:00,023: INFO/MainProcess] Scheduler: Sending due task baserow.core.notifications.tasks.beat\_send\_instant\_notifications\_summary\_by\_email() (baserow.core.notifications.tasks.beat\_send\_instant\_notifications\_summary\_by\_email)

i didnt find anything more unusual.

ALSO IM UNABLE TO OPEN MORE THAN THREE TABS/ THE DATA WONT LOAD.

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<div class="post-metadata">

**Author:** ![picklepete](https://community.baserow.io/user_avatar/community.baserow.io/picklepete/32/5332_2.png) [@picklepete](https://community.baserow.io/u/picklepete)\
**Post date:** [December 23, 2024, 5:21pm UTC](https://community.baserow.io/t/network-error-page-isnt-loading/8945/4 "2024-12-23T17:21:30Z")

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Hey @jpca999,

At quick glance it appears that your instance of Baserow is having issues connecting to Redis. Have you checked to see if the `REDIS_*` env variables are correct, and that Redis is running?

Cheers,  
Peter Evans

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**Author:** ![jpca999](https://community.baserow.io/letter_avatar_proxy/v4/letter/j/dbc845/32.png) [@jpca999](https://community.baserow.io/u/jpca999)\
**Post date:** [December 23, 2024, 5:50pm UTC](https://community.baserow.io/t/network-error-page-isnt-loading/8945/5 "2024-12-23T17:50:11Z")

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Thank you for your response, @picklepete.

I haven’t changed the REDIS\_\* env variables, so I’m unsure why they would be incorrect.

Could you please clarify which env variables are expected?

Just for your reference, I have 16k records in the table I’m working on.

I’ve attached the Redis logs, and I always make sure it’s running smoothly.

I’d appreciate your advice on this. Thank you!

 ![image](https://community.baserow.io/uploads/default/original/2X/d/d05146de66a5ed7dc7c705483ff5d028be15f3c5.png)

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<div class="post-metadata">

**Author:** ![jpca999](https://community.baserow.io/letter_avatar_proxy/v4/letter/j/dbc845/32.png) [@jpca999](https://community.baserow.io/u/jpca999)\
**Post date:** [December 24, 2024, 12:04am UTC](https://community.baserow.io/t/network-error-page-isnt-loading/8945/6 "2024-12-24T00:04:15Z")

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Is this the issue? Does this help? How can I fix it?

 ![image](https://community.baserow.io/uploads/default/original/2X/5/5eae64e52e5070c59c3ed2f8c0edd8e1c91a89e3.png)

You can see the three tabs are working fine, but the 4th tab is not able to open.

 ![image](https://community.baserow.io/uploads/default/original/2X/6/6ef2b835bbd45b4cf23bec852337e88c85e68693.png)
