Published app login does not work, but Preview works

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SaaS

What are the exact steps to reproduce this issue?

Hi Baserow team,

The published application is now loading, but authentication does not work on the live site.

The same email and password work correctly in Preview, but on the published application I cannot log in.

Live URL:
pottery-chicago-report.baserow.site

Setup:

Baserow table authentication
User source: APP USERS
Email/Password authentication enabled
Login works correctly in Preview
The app has been republished several times
I also tested in incognito mode

The live site redirects correctly to /login, but after entering valid credentials, authentication does not complete.

Could you please check why authentication works in Preview but not in the published version?

Thank you.

Attach screenshots, videos, or logs that demonstrate the issue.

Hi Maria :waving_hand:

I found the issue, you didn’t properly set up the roles in your user source integration:

Your entire site was set up to be dynamically displayed to certain roles that never existed, that’s why it kept redirecting you back to the login.

I changed that and now it works.

Yes! Thank you, I forgot about it. I just checked that all is working. Have a good day :slight_smile: