Can't create new lines on our Main Base table - Hosted by Baserow

Technical Help
1

Are you using our SaaS platform (Baserow.io) or self-hosting Baserow?

SaaS

What are the exact steps to reproduce this issue?

When creating a new row on the main grid (approximately 1000 rows now), the moment we start to input data the value is cleared and we get a popup error stating “Action not completed”, and then we have to try a couple of times before we are eventually able to add a row of data. Our other tables work fine, but our main one is extremely slow. We checked internet speed and connections on our side, and like I say all other tables update fast. We need assistance to get this resolved

Attach screenshots, videos, or logs that demonstrate the issue.

WhatsApp Image 2025-09-24 at 09.19.14_0bbf959a.jpg
WhatsApp Image 2025-09-24 at 09.19.14_0bbf959a.jpg1121×593 130 KB

2

Hey Deon,

The technical team is already looking into your case. I’ll get back to you as soon as there are any updates. :slightly_smiling_face:

3

Hello @DFraser, we have identified a potential problem related to your issue, and we are looking into fixing it :slightly_smiling_face:

4

Thank you for the feedback Olga. It would be great if we can get the refresh up as it is quite slow. Thank you for the assistance with this.

5

Hey @DFraser, sure! As soon as I have an update from the technical team, I’ll let you know :raising_hands:

6

Hi Olga,

Just a quick question. We deleted a record on one of our tables, and not able to recover it via “undo”. Is there a way we can recover a specific record with your help?

Regards

Deon

7

Hey Deon, it should be possible to restore it from Trash, did you check that?

8

Great stuff! Found it in trash and recovered it. Thank you for your assistance.

1 Like
9

Hello @DFraser, the problem was fixed. Can you please try again? It should already work faster :slightly_smiling_face: