Unfortunately i didn’t get the information before today …
Is there a way to be 100 % sure to get the notification before ? You could maybe display it directly in a banner in the app several days before ?
We’ve shared the maintenance notification on all our social channels, community forum, on the website top banner for a couple of a days, and to everyone who’s signed up to our newsletter. I’d recommend signing up for the newsletter to stay up to date.
I can’t log in, I was connected and logged out because I hadn’t seen the scheduled maintenance information yet, when I tried to go back in I couldn’t go back
"Action not completed. The action couldn’t be completed because an unknown error has occurred."
When will the maintenance be done? It says that the servers will be down for 6 hours, but it’s already down for 8 and a half hours. and there is not a single announcement or an update about the situation… It says " The exact time frame and additional details will be announced soon" but there is no any additional data (on https://status.baserow.org)
I will sign up thanks
As a daily user, I missed the information that there were maintenance scheduled for an entire day and my company is impacted by this maintenance (not a usual one though !)
I may be incompetent, that’s an option, but the way you communicate about this kind of maintenance should be more offensive.
Hi @Change, apologies for the inconvenience. It took a little bit longer than expected because we ran into an unexpected scenario. We’ve tried to keep everyone up to date (x.com and Update on the maintenance on June 13th).
Hi @kouv, thank you for the feedback. We’ll keep that in mind if we ever need to schedule maintenance in the future. We’re now running our services on a different platform that should limit or prevent downtime in the future.