Export to Excel

doffpett · February 20, 2026, 4:47pm

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What do you need help with?

When I try to export to Excel I get error. Export to CSV is ok… is there a limit to the amount of data?

picklepete · February 20, 2026, 4:48pm

Hello @doffpett,

What error are you seeing?

Cheers,

Peter Evans

doffpett · February 21, 2026, 1:23pm

Export Failed - The export failed due to a server error

picklepete · February 23, 2026, 12:04pm

Hi @doffpett,

Please accept my apologies for the inconvenience; somewhere in your underlying data is a character which we are unable to export to Excel. I’ve opened an issue to resolve this.

In the meantime, you might have more success temporarily exporting to a CSV and importing that into Excel. We’ll look at fixing the direct-to-Excel functionality when the database team has the capacity.

Cheers,

Peter Evans

doffpett · February 23, 2026, 12:40pm

Thx for the quick respons Looking forward to the fix

doffpett · March 10, 2026, 4:00pm

Any updateds on when this will be fixed? og what character it is?

picklepete · March 11, 2026, 9:32am

Morning @doffpett!

I’m afraid I don’t have an exact date for you for when that issue will be prioritised, but if you’re able to, check back from time to time and you should see it implemented in the not too distant future.

The problem originates in the library we use for exporting Excel files, it doesn’t natively support control characters. The issue I created will result in us stripping those control characters before passing the text onto the library itself.

There seem to be some tools online which can help you with stripping these control characters, if you wanted to try and find a temporary solution.

Cheers,

Peter Evans