When using the application view to create a form, I’m hitting an issue when enabling the “reset to default values option”. In the form, I have a few options that are used, in this case to generate a support request, which passes the information to the table.
When removing the option to “reset to default values”, the information is input into the table as expected. When the option is turned on, no data is being passed to the table. As a side note, when setting the fields in the form to “require this information”, an error is parsed advising field values incorrect, as discovered, because the fields are being erased before being submitted to the table.
I have a similar situation working with resetting a password via a form, where “reset to default values” works as intended, clearing entries following a password reset.
Provide screenshots or include share links showing:
I get the error in the web view: “Invalid form - One or more fields contain invalid values”, when “reset to default values after submission”.
What happens if your form does not use a dropdown input element, does it still fail when the “Reset to default values after submission” is checked?
Can you screenshot the configuration for the “Query option” dropdown, and the “Support query details”?
We are investigating this bug and we’ll get it fixed soon, thanks for your feedback
Just as a confirmation also, it seems that the entries on the web view dont actually clear when selecting “reset to default values after submission" also.