*READ ME FIRST* Technical Help FAQs

Technical Help
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Have questions related to self-hosting, API, or other code-specific issues? Please first follow the steps below.

Need help self-hosting Baserow?

Connection issues or server error after first time install?

Read our connection issues guide first

Want tips on how to use Baserow?

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Still need help?

If you still need help then please answer the following questions when opening a new help topic.

Self-Hosted Installation and Setup

Skip this section if you are using Baserow.io.

  1. How have you self-hosted Baserow.
    1. i.e what service or installation method have you used.
  2. What are the specs of the service or server you are using to host Baserow.
    1. Baserow needs at minimum 2GB of RAM for the baserow/baserow image.
  3. Which version of Baserow are you using.
    1. Visit http://YOUR_BASEROW_SERVER/api/redoc to see the version at the top of the page.
  4. How have you configured your self-hosted installation?
    1. Provide all environment variables, .env files, docker-compose files.
    2. Screenshots of settings or config pages depending on how you are self-hosting.
    3. Make sure to censor out any secrets before posting them publicly.
  5. What commands if any did you use to start your Baserow server?
    1. Make sure to censor out any secrets before posting them publicly.

Describe the problem

  1. Describe, step by step, how to reproduce the error or problem you are encountering in as much detail as possible. Provide screenshots and videos.
  2. Provide screenshots or include share links showing:
    1. Your Baserow Database and all of it’s tables
    2. Any relevant Baserow tables and all of their fields
    3. Any relevant Baserow views
  3. How many rows in total do you have in your Baserow tables?
  4. Self Hosters Only Please attach full logs from all of Baserow’s services (docker logs baserow or docker-compose logs) or if they contain sensitive information provide censored snippets of relevant errors.
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